CallCenterAdvisor

Deepgram

Pricing, Features & Alternatives

Contact center software · AI & Automation

Speech AI platform for transcription and speech understanding used in voice applications.

AI voice agentsAPI

At a glance

Pricing
Posted on vendor site
Source
Deepgram pricing page (including FAQ structured data)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Minimum seats
Unknown
Free trial
Yes
Source
Deepgram pricing page (including FAQ structured data)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Demo
Unknown
Contract information
Monthly and annual contracts available
Source
Deepgram pricing page (including FAQ structured data)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Deployment
Cloud or on-premises
Source
Deepgram docs: Deployment Options
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Buying notes

  • A free trial is publicly offered.
  • Month-to-month contracts are available.

Questions to ask sales

Generated from what the vendor does not publicly state.

  1. What implementation and professional-services charges should we budget?
  2. Which AI capabilities are included, optional, or usage-priced?

Core capabilities

IVR
Unknown
Call recording
Unknown
Quality management
Unknown
Workforce management
Unknown
Analytics
Yes· Vendor states
Source
Deepgram Contact Centers solution page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
AI agent assistance
Unknown
AI voice agents
Yes· Vendor states
Source
Deepgram pricing page (including FAQ structured data)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
CRM integration
Unknown
Public API
Yes· Vendor states
Source
Deepgram pricing page (including FAQ structured data)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Vendor-described use cases
Contact Centers, Speech Analytics, Conversational AI, Podcast Transcription, Medical Transcription· Vendor states
Source
Deepgram About Us
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Pricing & purchasing

Pricing publicly posted
Yes· Vendor states
Source
Deepgram pricing page (including FAQ structured data)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Starting price
Unknown
Custom quote
Yes· Vendor states
Source
Deepgram pricing page (including FAQ structured data)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Minimum seats
Unknown
Implementation fee
Unknown
Telecom / carrier charges
Unknown
Paid add-ons
Redaction, Keyterm Prompting· Vendor states
Source
Deepgram pricing page (including FAQ structured data)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Free trial
Yes· Vendor states
Source
Deepgram pricing page (including FAQ structured data)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Demo
Unknown
Monthly contract
Yes· Vendor states
Source
Deepgram pricing page (including FAQ structured data)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Annual contract
Yes· Vendor states
Source
Deepgram pricing page (including FAQ structured data)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Integrations

CRM integrations
Unknown
Other integrations
Amazon AWS, AudioCodes, Cognigy, Daily, Five9, Genesys, Kore.ai, OneReach, Replicant, Twilio, Vonage· Vendor states
Source
Deepgram Contact Centers solution page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Security

Vendor-stated security

SOC 2 Type II
Yes· Vendor states
Source
Deepgram docs: Data Privacy Compliance
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
ISO 27001
Not publicly disclosed
Source
Deepgram docs: Data Privacy Compliance
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked
Checked: https://developers.deepgram.com/trust-security/data-privacy-compliance, https://developers.deepgram.com/trust-security/information-security-privacy, https://deepgram.com/pricing (Security & Compliance section). The compliance page lists SOC 2, GDPR, Australian Privacy Principles, HIPAA, CCPA and PCI; ISO 27001 is not stated.

Contractual terms

Business Associate Agreement (BAA)
Yes· Vendor states
Source
Deepgram docs: Data Privacy Compliance
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Data Processing Agreement (DPA)
Yes· Vendor states
Source
Deepgram docs: Data Privacy Compliance
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Service status

Public system status page
Available· Vendor states
Source
Deepgram Status
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
View status

Research shortcuts

Independent reviews

We link to review platforms rather than republishing their ratings or review text.

Company information

Legal entity
Deepgram, Inc.· Vendor states
Source
Deepgram Terms of Service
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Headquarters
Unknown
Founded
2015· Vendor states
Source
Deepgram About Us
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Sources & methodology

Last source check
October 3, 2026
Last human review
None yet
Last editorial update
None yet

Research in progress: 13 of 18 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

View sources (8)

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