Invoca
Pricing, Features & Alternatives
Contact center software · Call Recording, Analytics & Wallboards
AI conversation intelligence for inbound call attribution and revenue conversion.
AI voice agentsQMAPI
At a glance
- Pricing
- Custom quote
- Source
- Invoca pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Minimum seats
- Not publicly disclosed
- Source
- Invoca pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.invoca.com/pricing, https://www.invoca.com/llm-info, https://www.invoca.com/legal/master-services-and-subscription-agreement. Plans are packaged by annual phone numbers and custom Signals; no minimum seat or user requirement stated.
- Free trial
- Unknown
- Demo
- Yes
- Source
- Invoca book a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Contract information
- Not publicly disclosed
- Source
- Invoca Master Services and Subscription Agreement
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.invoca.com/pricing, https://www.invoca.com/llm-info, https://www.invoca.com/legal/master-services-and-subscription-agreement, https://www.invoca.com/legal/billing-policy. No month-to-month option stated; the llm-info page describes annual contract terms and the MSSA says Order Forms auto-renew for additional twelve-month terms.
- Deployment
- Unknown
Buying notes
- Pricing is not publicly posted.
- The vendor does not publicly state a minimum seat requirement.
Questions to ask sales
Generated from what the vendor does not publicly state.
- What commitment term applies to the configuration we need?
- What implementation and professional-services charges should we budget?
- Which AI capabilities are included, optional, or usage-priced?
- What does the CRM connector support, and are additional licenses or services required?
Core capabilities
- IVR
- Yes· Vendor states
- Source
- Invoca Conversational IVR
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Call recording
- Yes· Vendor states
- Source
- Invoca call recordings and transcriptions
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Quality management
- Yes· Vendor states
- Source
- Invoca AI Quality Management
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Workforce management
- Unknown
- Analytics
- Yes· Vendor states
- Source
- Invoca Signal AI conversation analytics
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- AI agent assistance
- Unknown
- AI voice agents
- Yes· Vendor states
- Source
- Invoca AI Voice Agent
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- CRM integration
- Yes· Vendor states
- Source
- Invoca integration: Salesforce Sales Cloud
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Public API
- Yes· Vendor states
- Source
- Invoca Developer Portal: API Documentation
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Pricing & purchasing
- Pricing publicly posted
- No· Vendor states
- Source
- Invoca pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Starting price
- Not publicly disclosed
- Source
- Invoca pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.invoca.com/pricing, https://www.invoca.com/llm-info, https://www.invoca.com/legal/master-services-and-subscription-agreement. All plans (Pro, Enterprise, Elite, Performance Pro, Performance Enterprise) show only 'Get Your Quote'; no prices are listed.
- Custom quote
- Yes· Vendor states
- Source
- Invoca pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Minimum seats
- Not publicly disclosed
- Source
- Invoca pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.invoca.com/pricing, https://www.invoca.com/llm-info, https://www.invoca.com/legal/master-services-and-subscription-agreement. Plans are packaged by annual phone numbers and custom Signals; no minimum seat or user requirement stated.
- Implementation fee
- Unknown
- Telecom / carrier charges
- Unknown
- Paid add-ons
- Signal AI conversation analytics, PreSense, AI-Powered Quality Management, Advanced IVR features, Premium integrations (Salesforce CRM, Adobe Experience Cloud)· Vendor states
- Source
- Invoca pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Free trial
- Unknown
- Demo
- Yes· Vendor states
- Source
- Invoca book a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Monthly contract
- Not publicly disclosed
- Source
- Invoca Master Services and Subscription Agreement
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.invoca.com/pricing, https://www.invoca.com/llm-info, https://www.invoca.com/legal/master-services-and-subscription-agreement, https://www.invoca.com/legal/billing-policy. No month-to-month option stated; the llm-info page describes annual contract terms and the MSSA says Order Forms auto-renew for additional twelve-month terms.
- Annual contract
- Unknown
Integrations
- CRM integrations
- Salesforce Sales Cloud, HubSpot· Vendor states
- Source
- Invoca pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Other integrations
- Google Ads, Google Analytics 4, Microsoft Ads, Meta Ads, Slack, Adobe Experience Cloud· Vendor states
- Source
- Invoca pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Security
Vendor-stated security
- SOC 2 Type II
- Yes· Vendor states
- Source
- Invoca Security, Compliance, and Data Privacy
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- ISO 27001
- Yes· Vendor states
- Source
- Invoca Security, Compliance, and Data Privacy
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Contractual terms
- Business Associate Agreement (BAA)
- Yes· Vendor states
- Source
- How Invoca Secures PHI and Ensures HIPAA Compliance
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Data Processing Agreement (DPA)
- Yes· Vendor states
- Source
- Invoca Security, Compliance, and Data Privacy
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Service status
- Public system status page
- Available· Vendor states
- Source
- Invoca Status
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Research shortcuts
Independent reviews
We link to review platforms rather than republishing their ratings or review text.
Company information
- Website
- invoca.com
- Legal entity
- Invoca, Inc.· Vendor states
- Source
- Invoca Billing Policy
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Headquarters
- Unknown
- Founded
- Unknown
Sources & methodology
- Last source check
- October 3, 2026
- Last human review
- None yet
- Last editorial update
- None yet
Research in progress: 16 of 18 publication criteria met.
“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy
View sources (16)
- Invoca pricing pageVendor claim · checked Oct 3, 2026
- Invoca official company information (LLM info page)Vendor claim · checked Oct 3, 2026
- Invoca Master Services and Subscription AgreementVendor claim · checked Oct 3, 2026
- Invoca Billing PolicyVendor claim · checked Oct 3, 2026
- Invoca Security, Compliance, and Data PrivacyVendor claim · checked Oct 3, 2026
- How Invoca Secures PHI and Ensures HIPAA ComplianceVendor claim · checked Oct 3, 2026
- Invoca book a demo pageVendor claim · checked Oct 3, 2026
- Invoca Conversational IVRVendor claim · checked Oct 3, 2026
- Invoca call recordings and transcriptionsVendor claim · checked Oct 3, 2026
- Invoca AI Quality ManagementVendor claim · checked Oct 3, 2026
- Invoca Signal AI conversation analyticsVendor claim · checked Oct 3, 2026
- Invoca AI Voice AgentVendor claim · checked Oct 3, 2026
- Invoca integration: Salesforce Sales CloudVendor claim · checked Oct 3, 2026
- Invoca Developer Portal: API DocumentationVendor claim · checked Oct 3, 2026
- Invoca StatusVendor claim · checked Oct 3, 2026
- Visa Global Registry of Service Providers searchThird-party record · checked Oct 3, 2026
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