Lorikeet

Pricing, Features & Alternatives

Contact center software · AI & Automation

AI customer concierge for complex and regulated customer experience workflows.

AI voice agentsQMAPI

Visit Website

At a glance

Pricing

From $2,100 per account / month, billed annually

Source: Lorikeet pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Minimum seats

Unknown

Free trial

Yes

Source: Lorikeet pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Demo

Yes

Source: Lorikeet pricing (machine-readable version linked from the pricing page)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Contract information

Vendor references annual contracts; monthly terms not confirmed

Source: Lorikeet pricing (machine-readable version linked from the pricing page)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Deployment

Cloud

Source: Lorikeet Trust, Security & Compliance
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Buying notes

Published pricing starts at $2,100 per account / month, billed annually.
A free trial is publicly offered.
The vendor publicly references annual contracts; monthly availability was not confirmed.

Questions to ask sales

Generated from what the vendor does not publicly state.

What commitment term applies to the configuration we need?
What implementation and professional-services charges should we budget?
Which AI capabilities are included, optional, or usage-priced?
What does the CRM connector support, and are additional licenses or services required?

Core capabilities

IVR

Unknown

Call recording

Unknown

Quality management

Yes· Vendor states

Source: Lorikeet Quality assurance
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Workforce management

Unknown

Analytics

Yes· Vendor states

Source: Lorikeet Coach
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

AI agent assistance

Unknown

AI voice agents

Yes· Vendor states

Source: Lorikeet Voice
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

CRM integration

Yes· Vendor states

Source: Lorikeet Integration Library
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Public API

Yes· Vendor states

Source: Lorikeet integration: Lorikeet API
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Vendor-described use cases

Financial services (fintech, banking, lending), Healthcare (health tech, telehealth), Insurance· Vendor states

Source: Lorikeet home page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Pricing & purchasing

Pricing publicly posted

Yes· Vendor states

Source: Lorikeet pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Starting price

$2,100 per account / month, billed annually· Vendor states

Source: Lorikeet pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Custom quote

Yes· Vendor states

Source: Lorikeet pricing (machine-readable version linked from the pricing page)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Minimum seats

Unknown

Implementation fee

Unknown

Telecom / carrier charges

Not publicly disclosed

Source: Lorikeet pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.lorikeetcx.ai/pricing, https://www.lorikeetcx.ai/pricing.md, https://www.lorikeetcx.ai/terms-of-service. Voice resolutions are priced per resolution ($1.50 Start, $1.20 Scale, "3 min average"), and Lorikeet connects to the customer's telephony (Amazon Connect, Twilio, etc.), but no statement on whether carrier/telephony charges are included or billed separately.

View source Suggest a correction

Paid add-ons

Triage (routing or analytics tagging), metered per action, Automated QA, metered per action· Vendor states

Source: Lorikeet pricing (machine-readable version linked from the pricing page)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Free trial

Yes· Vendor states

Source: Lorikeet pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Demo

Yes· Vendor states

Source: Lorikeet pricing (machine-readable version linked from the pricing page)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Monthly contract

Not publicly disclosed

Source: Lorikeet pricing (machine-readable version linked from the pricing page)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.lorikeetcx.ai/pricing, https://www.lorikeetcx.ai/pricing.md, https://www.lorikeetcx.ai/terms-of-service. All published plans are shown as paid annually / annual billing; no monthly-term option is stated.

View source Suggest a correction

Annual contract

Yes· Vendor states

Source: Lorikeet pricing (machine-readable version linked from the pricing page)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Integrations

CRM integrations

Salesforce, HubSpot· Vendor states

Source: Lorikeet pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Other integrations

Zendesk, Intercom, Front, Help Scout, Slack, Genesys Cloud, Amazon Connect, Twilio, Vonage, Five9, Aircall, Dialpad· Vendor states

Source: Lorikeet pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Security

Vendor-stated security

SOC 2 Type II

Yes· Vendor states

Source: Lorikeet Trust, Security & Compliance
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

ISO 27001

Yes· Vendor states

Source: Lorikeet Trust, Security & Compliance
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Contractual terms

Business Associate Agreement (BAA)

Yes· Vendor states

Source: Lorikeet Trust, Security & Compliance
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Data Processing Agreement (DPA)

Yes· Vendor states

Source: Lorikeet pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Service status

Public system status page: Unknown

Research shortcuts

Pricing Trust center Integrations

Independent reviews

We link to review platforms rather than republishing their ratings or review text.

Search G2 Search Capterra

Sources & methodology

Last source check: October 3, 2026
Last human review: None yet
Last editorial update: None yet

Research in progress: 16 of 18 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

View sources (11)