CallCenterAdvisor

Speechmatics

Pricing, Features & Alternatives

Contact center software · AI & Automation

Speech recognition and speech intelligence for enterprises working with voice data.

API

At a glance

Pricing
Posted on vendor site
Source
Speechmatics pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Minimum seats
Unknown
Free trial
Yes
Source
Speechmatics docs: Plans
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Demo
Yes
Source
Speechmatics Enterprise page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Contract information
Monthly and annual contracts available
Source
Speechmatics pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Deployment
Cloud or on-premises
Source
Speechmatics Enterprise page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Buying notes

  • A free trial is publicly offered.
  • Month-to-month contracts are available.

Questions to ask sales

Generated from what the vendor does not publicly state.

  1. What implementation and professional-services charges should we budget?

Core capabilities

IVR
Unknown
Call recording
Unknown
Quality management
Unknown
Workforce management
Unknown
Analytics
Yes· Vendor states
Source
Speechmatics contact center solutions page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
AI agent assistance
Unknown
AI voice agents
Unknown
CRM integration
Unknown
Public API
Yes· Vendor states
Source
Speechmatics homepage
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Vendor-described use cases
Medical & healthcare transcription, AI voice agents, Live captioning, Contact center analytics, Legal transcription, Meeting platforms· Vendor states
Source
Speechmatics homepage
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Pricing & purchasing

Pricing publicly posted
Yes· Vendor states
Source
Speechmatics pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Starting price
Unknown
Custom quote
Yes· Vendor states
Source
Speechmatics pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Minimum seats
Unknown
Implementation fee
Not publicly disclosed
Source
Speechmatics pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked
Checked: https://www.speechmatics.com/pricing, https://docs.speechmatics.com/administration/plans, https://www.speechmatics.com/legal/terms-of-service. No implementation, setup or onboarding fee stated (Enterprise lists onboarding support without a price).
Telecom / carrier charges
Unknown
Paid add-ons
Translation, Chapters, Topics, Summaries, Sentiment, SSO· Vendor states
Source
Speechmatics pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Free trial
Yes· Vendor states
Source
Speechmatics docs: Plans
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Demo
Yes· Vendor states
Source
Speechmatics Enterprise page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Monthly contract
Yes· Vendor states
Source
Speechmatics Terms of Service
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Annual contract
Yes· Vendor states
Source
Speechmatics pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Integrations

CRM integrations
Unknown
Other integrations
Vapi, LiveKit, Pipecat, Zapier· Vendor states
Source
Speechmatics docs: Integrations and SDKs overview
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Security

Vendor-stated security

SOC 2 Type II
Yes· Vendor states
Source
Speechmatics security page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
ISO 27001
Yes· Vendor states
Source
Speechmatics security page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Contractual terms

Business Associate Agreement (BAA)
Yes· Vendor states
Source
Speechmatics pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Data Processing Agreement (DPA)
Yes· Vendor states
Source
Speechmatics Privacy Policy
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Service status

Public system status page
Available· Vendor states
Source
Speechmatics status page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
View status

Research shortcuts

Independent reviews

We link to review platforms rather than republishing their ratings or review text.

Company information

Legal entity
Cantab Research Limited· Vendor states
Source
Speechmatics Privacy Policy
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Headquarters
Cambridge, United Kingdom· Vendor states
Source
Speechmatics Privacy Policy
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Founded
Unknown

Sources & methodology

Last source check
October 3, 2026
Last human review
None yet
Last editorial update
None yet

Research in progress: 14 of 18 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

View sources (12)

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