Akixi
Pricing, Features & Alternatives
Contact center software · Analytics & Wallboards
Cloud call analytics and reporting for service providers and business phone systems.
QM
At a glance
- Pricing
- Not publicly disclosed
- Source
- Akixi Hello AI (official company information)
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://akixi.com/page-sitemap.xml (no pricing page), https://akixi.com/cx-suite/, https://akixi.com/hello-ai/, https://akixi.com/faqs/, https://akixi.com/wp-content/uploads/2026/02/AK-ISMS-057-Terms-and-conditions-V2-1.pdf. No prices stated; Akixi says it 'sells exclusively through Service Providers and MSP partners' and 'does not sell directly to end customers'.
- Minimum seats
- Unknown
- Free trial
- Unknown
- Demo
- Yes
- Source
- Book a free Akixi online demo
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Contract information
- Unknown
- Deployment
- Cloud
- Source
- Akixi Hello AI (official company information)
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Buying notes
No buying notes yet. Pricing, trial and contract facts appear here only after they have been reviewed against the vendor's public sources.
Questions to ask sales
Generated from what the vendor does not publicly state.
- What commitment term applies to the configuration we need?
- What implementation and professional-services charges should we budget?
- What does the CRM connector support, and are additional licenses or services required?
Core capabilities
- IVR
- Unknown
- Call recording
- Yes· Vendor states
- Source
- Akixi Call Recording (CX Record)
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Quality management
- Yes· Vendor states
- Source
- Akixi Conversational Intelligence (CX Score)
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Workforce management
- Unknown
- Analytics
- Yes· Vendor states
- Source
- Akixi Call Analytics (CX Analytics)
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- AI agent assistance
- Unknown
- AI voice agents
- Unknown
- CRM integration
- Yes· Vendor states
- Source
- Akixi CRM Integration (CX Integration)
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Public API
- Unknown
- Vendor-described use cases
- Sales teams, Branch offices, Professional services firms, Distributed business operations, Regulated industries (compliance recording)· Vendor states
- Source
- Akixi Hello AI (official company information)
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Pricing & purchasing
- Pricing publicly posted
- Unknown
- Starting price
- Not publicly disclosed
- Source
- Akixi Hello AI (official company information)
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://akixi.com/page-sitemap.xml (no pricing page), https://akixi.com/cx-suite/, https://akixi.com/hello-ai/, https://akixi.com/faqs/, https://akixi.com/wp-content/uploads/2026/02/AK-ISMS-057-Terms-and-conditions-V2-1.pdf. No prices stated; Akixi says it 'sells exclusively through Service Providers and MSP partners' and 'does not sell directly to end customers'.
- Custom quote
- Unknown
- Minimum seats
- Unknown
- Implementation fee
- Unknown
- Telecom / carrier charges
- Unknown
- Paid add-ons
- Unknown
- Free trial
- Unknown
- Demo
- Yes· Vendor states
- Source
- Book a free Akixi online demo
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Monthly contract
- Unknown
- Annual contract
- Unknown
Integrations
- CRM integrations
- Salesforce, HubSpot, Zoho· Vendor states
- Source
- Akixi Hello AI (official company information)
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Other integrations
- Microsoft Teams, Cisco Webex Calling, Cisco BroadWorks· Vendor states
- Source
- Akixi Hello AI (official company information)
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Security
Vendor-stated security
- SOC 2 Type II
- Not publicly disclosed
- Source
- Akixi Trust Hub
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://akixi.com/trust-hub/, https://akixi.com/wp-content/uploads/2026/06/AK-ISMS-054-Akixi-Data-Processing-Agreement-v5-1.pdf, https://akixi.com/wp-content/uploads/2026/02/AK-ISMS-057-Terms-and-conditions-V2-1.pdf, https://akixi.com/wp-content/uploads/2026/02/Akixi-Privacy-Policy-AK-ISMS-013-V14-190226.pdf. No SOC 2 report for Akixi stated; the DPA and privacy policy attribute SOC 2 only to Akixi's hosting sub-processors/infrastructure providers.
- ISO 27001
- Yes· Vendor states
- Source
- Akixi ISO/IEC 27001:2022 certificate 208669/A/0001/UK/En
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Contractual terms
- Business Associate Agreement (BAA)
- Not publicly disclosed
- Source
- Akixi Trust Hub
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://akixi.com/trust-hub/, https://akixi.com/wp-content/uploads/2026/06/AK-ISMS-054-Akixi-Data-Processing-Agreement-v5-1.pdf, https://akixi.com/wp-content/uploads/2026/02/AK-ISMS-057-Terms-and-conditions-V2-1.pdf, https://akixi.com/wp-content/uploads/2026/02/Akixi-Privacy-Policy-AK-ISMS-013-V14-190226.pdf. HIPAA appears as a compliance badge on the Trust Hub, but no Business Associate Agreement is offered or mentioned.
- Data Processing Agreement (DPA)
- Yes· Vendor states
- Source
- Akixi Data Processing Agreement AK-ISMS-054 v5
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Service status
- Public system status page
- Unknown
Research shortcuts
Independent reviews
We link to review platforms rather than republishing their ratings or review text.
Company information
- Website
- akixi.com
- Legal entity
- Akixi Limited· Vendor states
- Source
- Akixi Privacy Policy AK-ISMS-013 v14
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Headquarters
- Unknown
- Founded
- 2008· Vendor states
- Source
- Akixi Hello AI (official company information)
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Sources & methodology
- Last source check
- October 3, 2026
- Last human review
- None yet
- Last editorial update
- None yet
Research in progress: 11 of 18 publication criteria met.
“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy
View sources (15)
- Akixi CX SuiteVendor claim · checked Oct 3, 2026
- Akixi Call Analytics (CX Analytics)Vendor claim · checked Oct 3, 2026
- Akixi Conversational Intelligence (CX Score)Vendor claim · checked Oct 3, 2026
- Akixi Call Recording (CX Record)Vendor claim · checked Oct 3, 2026
- Akixi CRM Integration (CX Integration)Vendor claim · checked Oct 3, 2026
- Akixi Hello AI (official company information)Vendor claim · checked Oct 3, 2026
- Book a free Akixi online demoVendor claim · checked Oct 3, 2026
- Akixi Professional ServicesVendor claim · checked Oct 3, 2026
- Akixi FAQsVendor claim · checked Oct 3, 2026
- Akixi Trust HubVendor claim · checked Oct 3, 2026
- Akixi ISO/IEC 27001:2022 certificate 208669/A/0001/UK/EnVendor claim · checked Oct 3, 2026
- Akixi Data Processing Agreement AK-ISMS-054 v5Vendor claim · checked Oct 3, 2026
- Akixi Terms and Conditions AK-ISMS-057Vendor claim · checked Oct 3, 2026
- Akixi Privacy Policy AK-ISMS-013 v14Vendor claim · checked Oct 3, 2026
- Visa Global Registry of Service Providers searchThird-party record · checked Oct 3, 2026
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