TeleMate

Pricing, Features & Alternatives

Contact center software · Analytics & Wallboards

Unified communications and contact center monitoring, reporting, and analytics.

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At a glance

Pricing

Not publicly posted

Source: TeleMate purchase / order page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Minimum seats

Not publicly disclosed

Source: TeleMate purchase / order page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.telemate.net/purchase/, https://www.telemate.net/services/, https://www.telemate.net/terms-conditions/, https://www.telemate.net/ (no separate pricing page exists; the WordPress page list has no pricing page). No minimum endpoint or seat requirement stated.

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Free trial

Unknown

Demo

Yes

Source: TeleMate homepage
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Contract information

Vendor references annual contracts; monthly terms not confirmed

Source: TeleMate purchase / order page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Deployment

Cloud or on-premises

Source: TeleMate homepage
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Buying notes

Pricing is not publicly posted.
The vendor does not publicly state a minimum seat requirement.
The vendor publicly references annual contracts; monthly availability was not confirmed.

Questions to ask sales

Generated from what the vendor does not publicly state.

What commitment term applies to the configuration we need?
What implementation and professional-services charges should we budget?

Core capabilities

IVR

Unknown

Call recording

Unknown

Quality management

Unknown

Workforce management

Unknown

Analytics

Yes· Vendor states

Source: TeleMate Predictive UC Analytics software page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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AI agent assistance

Unknown

AI voice agents

Unknown

CRM integration

Unknown

Public API

Unknown

Vendor-described use cases

Enterprises, Healthcare, Federal government· Vendor states

Source: TeleMate company page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Pricing & purchasing

Pricing publicly posted

No· Vendor states

Source: TeleMate purchase / order page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Starting price

Not publicly disclosed

Source: TeleMate purchase / order page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.telemate.net/purchase/, https://www.telemate.net/services/, https://www.telemate.net/terms-conditions/, https://www.telemate.net/ (no separate pricing page exists; the WordPress page list has no pricing page). No prices are shown; the purchase page is an order form (endpoints, installation type, subscription term) with no price.

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Custom quote

Unknown

Minimum seats

Not publicly disclosed

Source: TeleMate purchase / order page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.telemate.net/purchase/, https://www.telemate.net/services/, https://www.telemate.net/terms-conditions/, https://www.telemate.net/ (no separate pricing page exists; the WordPress page list has no pricing page). No minimum endpoint or seat requirement stated.

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Implementation fee

Not publicly disclosed

Source: TeleMate services page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.telemate.net/purchase/, https://www.telemate.net/services/, https://www.telemate.net/terms-conditions/, https://www.telemate.net/ (no separate pricing page exists; the WordPress page list has no pricing page). Installation and implementation services are described, but no fee (or absence of a fee) is stated.

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Telecom / carrier charges

Unknown

Paid add-ons

Unknown

Free trial

Unknown

Demo

Yes· Vendor states

Source: TeleMate homepage
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Monthly contract

Not publicly disclosed

Source: TeleMate purchase / order page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.telemate.net/purchase/, https://www.telemate.net/services/, https://www.telemate.net/terms-conditions/, https://www.telemate.net/ (no separate pricing page exists; the WordPress page list has no pricing page). Only '1 Year Subscription with Support' and '3 Year Subscription with Support' terms are listed; no monthly term is stated.

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Annual contract

Yes· Vendor states

Source: TeleMate purchase / order page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Integrations

CRM integrations

Unknown

Other integrations

Cisco, Microsoft, Avaya/Nortel, NEC, Siemens, Polycom· Vendor states

Source: TeleMate company page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Security

Vendor-stated security

SOC 2 Type II

Not publicly disclosed

Source: TeleMate homepage
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.telemate.net/, https://www.telemate.net/privacy-policy/, https://www.telemate.net/terms-conditions/, https://www.telemate.net/company/ (no security or trust page exists in the site's page list). No SOC 2 Type II report stated. The homepage shows an unlabeled 'SOC' logo linking to aicpa.org/soc, without naming the report type.

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ISO 27001

Not publicly disclosed

Source: TeleMate homepage
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.telemate.net/, https://www.telemate.net/privacy-policy/, https://www.telemate.net/terms-conditions/, https://www.telemate.net/company/ (no security or trust page exists in the site's page list). No ISO 27001 certification stated.

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Contractual terms

Business Associate Agreement (BAA)

Not publicly disclosed

Source: TeleMate homepage
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.telemate.net/, https://www.telemate.net/privacy-policy/, https://www.telemate.net/terms-conditions/, https://www.telemate.net/company/ (no security or trust page exists in the site's page list). No Business Associate Agreement stated.

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Data Processing Agreement (DPA)

Not publicly disclosed

Source: TeleMate homepage
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.telemate.net/, https://www.telemate.net/privacy-policy/, https://www.telemate.net/terms-conditions/, https://www.telemate.net/company/ (no security or trust page exists in the site's page list). No Data Processing Agreement stated.

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Service status

Public system status page: Unknown

Research shortcuts

Pricing

Independent reviews

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Sources & methodology

Last source check: October 3, 2026
Last human review: None yet
Last editorial update: None yet

Research in progress: 13 of 18 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

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