Voice broadcasting is another type of outbound calling that is performed by some call centers or voice service providers. In summary, voice broadcasting is operating a dialer to transmit a large …
Free Autodialer Software
This may be a surprise, but there are some good free autodialer software options out there if you are technically competent. These free autodialers are open source autodialers. While the autodialer …
What is an Auto Dialer?
Autodialers are commonly used by call centers in their outbound calling campaigns. Auto dialers are pieces of call center software that allow automated dialing of numbers from a list of phone …
Predictive Dialers and TCPA Compliance
In the United States, the Telephone Consumer Protection Act (TCPA) sets out rules governing how automated dialing systems (such as predictive dialers) can be used. In general, the TCPA prohibits …
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Predictive Dialer vs Auto Dialer
People mistakenly call many dialers "predictive dialers" when they are actually referring to "auto dialers" and vice versa. This article explains the difference between predictive dialers and auto …
Cheap Predictive Dialer Software
There are a surprising number of cheap or inexpensive predictive dialer options available. In some situations, these cheap predictive dialers can work just fine, but make sure to carefully compare …